Contact Us
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
Colleen terHaar
colleen.terhaar@georgiancollege.ca
0
Article
Last Month
Pearson MyLab/Mastering - How to Grade Sync in your Course
Published December 6th, 2023 by Colleen terHaar
Introduction The link below provides step-by-step instructions to grade sync in a Pearson MyLab/Mastering course to transfer grades from Pearson to Ultra. https://static.helpjuice.com/helpjuice_production/uploads/upload/image/13915/3683809/1701887563810-Blackboard%2BUltra%2B-%2BHow%2Bto%2Bgrade%2Bsync%2Bwith%2BPearson%2BMyLab.docx
Academic Integrity Module (AIM) Report
Published August 24th, 2023 by Colleen terHaar
Introduction All first year Georgian College students are enrolled in the Academic Integrity Module (AIM). The AIM report is generated to identify the course completion status of students enrolled in the module. The AIM report records the outcome of the students' participation and might be referenced in the future when investigating a possibility of
Remove a Course or Organization Calendar from your Ultra Personal Calendar
Published December 6th, 2023 by Colleen terHaar
How-To Users can remove course or organization calendars from their personal calendar in base navigation as follows: In Blackboard Base Navigation click on Calendar. Click on the gear icon in the top right hand corner. Uncheck the course or organization to remove the calendar.
Access Pearson Integration Tool
Published December 6th, 2023 by Colleen terHaar
Introduction The Access Pearson integration tool will make accessing Pearson's MyLab, Mastering and Revel platforms easier within Ultra. The tool sets a new standard for security and enables faster delivery of core features. Its capabilities include: Single sign-on (SSO) Grade sync Deep linking (for MyLab/Mastering, Revel & eTextbooks) Enhanced
Exporting a Course Package in an Ultra Course
Published December 14th, 2023 by Colleen terHaar
Introduction Exporting a course package allows instructors to save a zip file in their Georgian One Drive folder or on a memory stick for the purposes of importing the course package into a prep shell in the future. 🗺️ Text Instructions Open you course and, in the Course Content, click on the three dots (ellipses) in the top right hand corner and se
Adding the Academic Integrity Module to a Course
Published December 1st, 2023 by Colleen terHaar
Introduction Faculty wishing to ADD the Academic Integrity Module inside a current non-first year/first-semester course can upload the .zip package into their course. Please follow the instructions below on uploading AIM into your course. Please be advised that this is optional and all first-year and first-semester students are still automatically
Adding A Profile Picture or Avatar
Published February 22nd, 2023 by Colleen terHaar
Introduction Uploading a profile picture will add an image on course content pages, course cards, rosters, discussions, conversations, and messages next to your activity. You can see student profile pictures throughout your courses in the same areas and in the gradebook. Adding a profile picture In the base navigation menu click on your name. Above
How To Copy Content From One Course To Another Course
Published May 1st, 2024 by Colleen terHaar
Introduction Copying one course into another couldn’t get much easier. In fact, if you’ve copied pieces of one course into another, you’re already familiar with the process. To begin, you need to make sure you have the following things: Access to the course that contains the content you want to copy (SOURCE) Access to the course that you want to cop
Course/Organization Administrator Role
Published November 24th, 2023 by Colleen terHaar
Introduction The Course/Organization Administrator role allows users to add, edit and delete users in courses or organizations as well as add, edit and delete content. Below you will find video tutorials and text instructions providing step-by-step instructions for user management in both Ultra and Original format organizations. You can use the sam
Deleting Content From A Shell Using Batch Edit
Published January 12th, 2024 by Colleen terHaar
Introduction Users can delete all or some content from the Course Content area in an Ultra shell using the batch edit feature. In the Course Content area click on the ellipses (three dots) in the top right-hand corner and select Batch Edit. Click in the checkbox beside Item in the top left hand corner of the screen to highlight all items or click
Turnitin Expired Courses
Published May 19th, 2023 by Colleen terHaar
Introduction Turnitin LTI classes (Blackboard courses with Turnitin LTI assignments) expire 12 months after the latest “feedback release date” of an assignment in the class. When you set up a Turnitin assignment in your Blackboard course, this creates a corresponding Turnitin “class”. By default the class expires 6 months after creation, but in prac
Load More